Effective Date: September 17, 2026
These Terms & Conditions apply to communications and services provided by Lancaster Kitchens & Baths, including text messaging communications with customers.
SMS/Text Messaging Terms
Lancaster Kitchens & Baths may send text messages to customers who have provided consent to receive text communications.
Text messages may include project-related customer service communications such as:
- Appointment and scheduling information
- Project updates
- Material selections
- Delivery information
- Site coordination
- Project photos
- Questions regarding an active project
- Other customer-service communications related to a customer’s project
Lancaster Kitchens & Baths does not use this text messaging program for mass marketing or promotional messaging unless separate consent is obtained where required.
Consent to Receive Text Messages
Customers may provide consent verbally or through another approved opt-in method.
By agreeing to receive text messages from Lancaster Kitchens & Baths, you consent to receive SMS or MMS messages at the mobile telephone number you provide.
Consent to receive text messages is not a condition of purchasing goods or services from Lancaster Kitchens & Baths.
Message Frequency
Message frequency will vary depending on the customer’s project and the amount of communication necessary to coordinate the project.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile service plan.
Opting Out
You may opt out of text messaging at any time by replying STOP to a message from Lancaster Kitchens & Baths.
After opting out, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive text messages unless you later provide consent to resume messaging.
Help
For assistance, reply HELP to a text message from Lancaster Kitchens & Baths or contact us directly using the contact information provided on our website.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to the availability and operation of wireless networks and services.
Privacy
Your privacy is important to us. Information collected in connection with our text messaging program is handled according to our Privacy Policy.
Mobile telephone numbers and SMS consent information will not be sold or shared with third parties for their own marketing or promotional purposes.
Changes to These Terms
Lancaster Kitchens & Baths may update these Terms & Conditions from time to time. Any changes will be posted on this website with an updated effective date.
Contact Us
Lancaster Kitchens & Baths
301 Main St, Unit G, Landisville, PA 17538
(717) 984-4922
[email protected]